Thank you for joining and welcome to your new Tommy's Express Car Wash App! Use of the Tommy’s Express App (“App”) requires a supported Android™ or iOS™ mobile device (“Device”), a credit card (“Payment Method”) or Gift Card, and a valid email address. By using the App, you ("you" or "your") are agreeing with Tommy's Express LLC ("Tommy's Express") and the owner/operator of any Tommy's Express car wash you visit ("Operator") to the following terms and conditions ("Agreement"):
Section 1 - General User Agreement
Section 2 - UNLIMITED Club (Monthly Subscriber) User Agreement
Section 3 - FREE Month Promotional User Agreement
Section 4 - PayPerWash™ (Pay as you go) User Agreement
Section 5 - Gift Card User Agreement
Section 6 - Support Resources
Tommy Express has several resources to help answer common questions. Please visit https://tommys-express.com/membership to learn more and search our FAQ pages for additional resources by using the magnifying glass search icon at the top of the website.
For additional clarification or for questions not solved on the website, please use the in-app chat, email us at support@tommys-express.com, or call us at (616) 369-8917.
Guest Services Hours: Monday-Thursday 8am – 8pm, Friday 8am – 5pm, Saturday-Sunday 9am – 5pm. All times are Eastern Standard Time.